In Enhancement Package 4, SAP rewrote the user interface of SAP E-Recruiting from Business Server Pages (BSPs) to WebDynpro for ABAP. This technical rewrite was accompanied by a large initiative to revamp usability and process flows. I was part of a multi-disciplinary team of product managers, developers and user experience specialists that visited prospects and existing SAP E-Recruiting customers in multiple countries to gain better insight into how recruiters really work. We all learned a lot by sitting with recruiters and watching how they work with applicant tracking software, whether it was SAP software or something else. I highly recommend this approach to anyone developing software products, or any product for that matter. Sit with end users and watch how they use it. When you ask end users about how they work, they will generally tell you the party line of how the process is supposed to go, but when you actually watch them work, they generally take shortcuts and “streamline” the process.  You can use these insights to improve your own products.

All of this research fed into the rewrite of SAP E-Recruiting in Enhancement Package 4. One of the key elements introduced was the concept of dashboard for recruiters. The dashboard contains worklists (or queries) grouped into categories that push relevant information to recruiters. SAP delivers five categories of worklists – Requisitions, Postings, Applications, Tasks and TRM. Customers, and even end users, can rename and create their own categories and queries. I will cover this in upcoming video tutorials.

For now, have a look at how you can navigate the dashboard and personalize the layout in SAP E-Recruiting.

You can this and more videos on our Resources page as well as our YouTube channel: http://www.youtube.com/user/kimlessley. If you subscribe to the channel you will be automatically notified when I post new content.  

Cheers, Kim